Frequently Asked Questions
Have Questions? We Have Answers!
Find answers to Frequently Asked Questions regarding our floral offering, areas of delivery, payment methods, and much more.
Q| Where is Florina Lavish Design located?
A| We are located in Boerne Texas
Q| What is The Flower Shop phone number?
A| Contact us at 210-425-5593
Q| How do I contact you via email?
A| You may contact us via email by clicking here Email Us.
Q| What hours are you open?
A| We are open: Monday-Friday 8:30am-5:30pm, and Saturday 8:30am-2:00pm CST
Q| What is a Design with us floral arrangement?
A| Design with us arrangement is when the floral designer hand selects the color scheme, the floral varieties, the style, and the container based on the time of the season. Design With us
Q| Will my flower arrangement look exactly like the product picture?
A| Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements, the variety will take precedence.
Q| What areas do you deliver flowers to?
A| We deliver flowers to many surrounding areas.
Q| Do you deliver flowers to funeral homes, if so what information is needed?
A| When placing your flower order for a Funeral Service please provide us with the name of the deceased, the name of the funeral home, date & time of viewing.
Q| Do You deliver flowers to hospitals, if so what information is needed?
A| When placing your flower order for a patient at a hospital, provide us with the name of the patient and room number, also please be sure the patient is not being released and can receive flowers.
Q| What if I want to cancel my order?
A| Please call us to cancel orders at 210-425-5593
Q| Is the information I provide during checkout kept private and secure?
A| Yes, Florina Lavish Design LLC is fully secure and SSL Certified ( Secure Socket Layer). Please shop on our floral website with confidence.